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When the Auction is Over

  1. Within an hour of the auction ending - you will receive an appointment email, which also shows item(s) won (please choose a pickup day/time or shipping option)

  2. Payments Collected - all accounts without cash/wire transfer/Zelle request or other payment requirements will be charged using the credit card on file with hibid.com

  3. Settlements/Invoices - usually sent out by 3am following the auction

When Shipping is Required

  1. Choosing shipping - when you first receive the appointment email

  2. Pay for lot(s) won - Ageless Auctions will automatically charge the credit card on file with hibid.com at the conclusion of the auction (some accounts may have wire transfer or Zelle requirements)

  3. Prepare Package - Once the auction invoice is paid, we will start preparing your lot(s) for shipping (paid shipments are generally sent out within 7 days).

  4. Shipping Payment - Ageless Auctions will automatically charge the credit card on file with hibid.com a 2nd time for the shipping charges (some accounts may have wire transfer or Zelle requirements)

  5. Shipping Tracking Number - email(s) with tracking# & final settlement are sent.

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